What UX designers do

Processed with VSCOcam with g3 preset

I’ve been asked what a UX designer does for the past 4 years, so I decided to list out the answer to “but what does that mean?”

  • we work with project managers, researchers and engineers to figure out what users need and why
  • we figure out what how and where users can access what they need by sketching, wireframing, listening
  • we drink a lot of coffee
  • we design interaction patterns that work with the target platform, product, branding, etc
  • we prototype these patterns and test them for usability issues
  • we iterate and fix problems
  • we drink some tea
  • we work with engineers to implement designs through assets, style guides
  • if we work at a large org, we work with lawyers, writers, visual designers, directors, designers on other teams, ux engineers, production designers, translators, accessibility-experts and program managers to make sure our work is aligned with everything else
  • if we work at a startup, (mostly likely) we are the researcher, the designer, the prototyper, the project manager and, occasionally, even the engineer
  • we look at everything for inspiration – design blogs, architecture, mechanical objects, fashion, app stores and bookmark what we find in our brains or in a folder somewhere
  • we occasionally can’t think of good blog post topics and end up blogging about this

 

Month One

Dinosaur

It was 7:30am. You could see the sun rays beaming through the palm trees and fun-colored lawn chairs. I was early, but there was already a line of about 30 people waiting to go inside Building 46. I walked over and chit chatted with a few of them. Around me were engineers, lawyers, teachers and a recruiter.

“How does a recruiter get hired?” Someone asked me out of earshot. I shrugged.

This was the start to a week-long orientation of a new job that comes with amenities that rival universities’ — a soccer field, tennis courts, free access to certain museums, massages, food all around and, most importantly, incredibly smart people.

My initial thoughts of being on campus were something akin to “This is a utopia. Everyone rides rainbow-colored bikes, there’s infinite free coffee and the weather is perfect every single day. This can’t be real.”

Then, it began — the funneling of information into my brain. Everyone spoke in acronyms and used words I didn’t know. The first two weeks were as much about gauging my whereabouts and expectations for work as they were about expanding my vocabulary. I tried to remember it all — the internal slang, people’s names, the different ongoing projects, the ways to install or receive x, y and z. I felt like I was being hurled through some version of the Large Hadron Collider.

It dawned on me that this experience would never truly end. Every day, there was more to learn and more things that I would be curious about. But it also became more manageable. I began to figure out where I was supposed to go and who I could talk to about various subjects. The panicked feeling of not knowing what was going on around me subsided and has been replaced with a steady hum of tasks and questions.

It’s been over a month now, since I’ve joined Google.

I’m working with a fantastic team of people who are thoughtful, friendly and open. They are also fiercely intelligent and push me to think with more focus about my work.

Unlike the small startups I had been a part of in the past, Google is teeming with people who I’ve never met before and some of whom I will never have the opportunity to meet. But it’s clear that people here want to create impact through their work.

It is ultimately about the work. The amenities are all you hear about when you’re looking in from the outside, but at the end of the day, the actual work I’m doing is most interesting to me. It’s my favorite part of being here and I can’t wait to see where it’ll go.