Transparency in Product Design

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It’s the Christmas season again, and the expectation to get something great for the folks back home is set high above my frame. I decide to get my parents a kayak, the inflatable kind that fits inside the car. They’ve always talked about getting one, but never have because they had worries about transporting one from our home to X destination. So I was pretty happy when I made the purchase. It was a big one, that’s for sure. 

When it was delivered to me earlier to week, I found a warning label on the box that says “This product contains chemicals known to the State of California to cause cancer, or birth defects or other reproductive harm.” Now, I know that Prop 65 demands that this warning label is placed on many products that may not even have any dangerous chemicals in them, but I wanted to check with the company anyway to see what was up with the label. 

 

I decided to call the Sea Eagle customer support number yesterday. “Hi, I have a question about the warning label on the Kayak I just bought”…”Ok.” I ask what parts of the product contain the chemicals mentioned on the label, and the lady on the other end replies, “I have no idea.” “Is there anyone I could talk to who might know?”…”No.” “There’s no one on your staff who might know?”…

 

Needless to say, this conversation was not very fruitful. I knew that I wasn’t getting anywhere, but I wanted to know if the company cared at all about customer concerns like mine. If there’s lead in the PVC material used to make the kayak, I want to know if exposure to it is going to harm the people using it. I want to know what’s in the things that I buy. I want to know when companies are going to start being open with their customers. I want some transparency, and yesterday, I didn’t find it.

Photographs That Make You Think Twice

[12/13/10]

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[section of a paper for class]

Swaying the masses through a variety of mediums has always been one of art’s most potent qualities. While there are numerous technical fixes to a problem such as waste, there are few better fixes than art, which starts from changing individuals from within. Art challenges, questions, persuades and reveals. It is a reflection of our lives, our society and how we think.

There are many artists that have tackled the problem of waste in their work. Some reuse trash to make aesthetically pleasing objects, some paint it and some use it as a tool in their art-making. There are also those who capture waste as a subject matter that we, as individuals, cannot ignore. It is not about portraying waste differently than it is. It is simply about making everyone confront it.

Chris Jordan is one artist who has achieved this with great success. His project entitled “Running the Numbers” is about creating images with products we consume to represent a statistic about waste. For example, Plastic Bottles, 2007 is a large photograph that “depicts two million plastic beverage bottles, the number used in the US every five minutes.” 

From far away, two million plastic bottles appears as a textured plane that extends outwards into space. Once the viewer looks closer (or zoom in on the screen), he or she will begin to recognize shapes and be able to read the labels on the shapes. It is then that the viewer realizes this plane is in fact made of plastic bottles and the true meaning of the statistic becomes clear. Chris Bruce, Director of the Museum of Art/ Washington State University describes this reaction clearly: “When the artist showed his work on the mock TV news show The Colbert Report in October 2007, there was a spontaneous gasp from the audience as a slide of the overall view of Cans Seurat shifted to a close-up. I think that gasp came from a palpable sense of seeing oneself in the big picture: We go from observing the overall image to identifying ‘my Pepsi’ or ‘my V8’” (Jordan, 8).

Why is this an effective method of shifting perception? It’s difficult for people to understand the impact of an individual bottle on the environment, yet when faced with two million of them laying next to each other it is impossible to ignore. Many people do not have the chance to see such a sight in person unless they work within the manufacturing of the product. In taking this photograph, Chris Jordan illustrates that “what we each have to expand our consciousness to hold is that the cumulative effect of hundreds of millions of individual consumer decisions is causing the worldwide destruction of our environment” (Jordan, 12). He gives everyone the opportunity to see what the statistic truly means on a visual level.

The image is also effective, because it can be emotional. Wired magazine editor, Daniel Pink, explains, “when facts become so widely available and instantly accessible, each one becomes less valuable. What begins to matter more is the ability to place facts in context and to deliver them with emotional impact” (Jordan, 11). The audience suddenly understands their connection to what they are seeing because they might use that particular product every single day and throw it away without thinking twice. Indeed, the artist states himself, “I think of Running the Numbers as a kind of translation, from the deadening language of statistics into a more universal visual language that might allow for more feeling. The underlying aim is to question our roles and responsibilities as individuals in a society that is increasingly enormous, incomprehensible, and overwhelming” (Jordan, 35).

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Once “two million” is no longer an abstract number, we’re able to feel it. Once we can examine our own unconscious behaviors, we can act on them; and once we act, we can change.