Inclusive design

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Kat Holmes wrote Mismatch, which talks about how many objects are designed with only one type of user in mind – right-handed computer mouse, pilot seats meant for people who are a certain height, etc – and how these objects lead to exclusion. She then talks about ways to design inclusively for all.

What I really liked about her perspective on disability, which is seen by a lot of people as a personal health condition is that she redefines it as a mismatched human interaction, and that those mismatches are “the building blocks of exclusion.” This definition reframes what normal is supposed to be. In fact, Kat says that there’s no such thing as normal.

No one is the “average.” We’re all a little different, and we all have different needs. Given that over 1 billion people in the world are “disabled.” Given that, it’s easy to see why designing for accessibility is important. It’s not just your grandfather that can’t read your font; it could be someone who is recovering from an eye surgery to someone who has 20/20 vision but is standing in broad daylight squinting at their phone.

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How do you get better as a designer?

Have you heard the quote “some people work one year twenty times”? It means that you haven’t really grown in that time; your skills have gotten stale and your career hasn’t grown.

There’s a couple things you can tackle right away like learning more technical knowledge and growing relationships

But beyond that, it’s about solving problems that aren’t just yours. Instead of having the mindset of “that’s not my job/role/position,” think about it as an opportunity. If you were working at a startup, you would never say. You would just do it.

Another part of growing a career is continuing to innovate on yourself. Fax machine companies were doing pretty well for a long time and saw no reason to switch their business because they were basing what they were doing on what works “today” (or in their case, what worked twenty years ago.) Today doesn’t last forever. That’s why we need to develop new skills that will be relevant for the future. Can you foresee your job being replaced by something that’s more automated, smart and easy to use?

The way to not become obsolete is to become an active participator in the next generation of your industry. Don’t just be a subject matter expert on a product that exists today. Proactively develop the next wave of that product or idea or thinking. Be the advisor, the coach, the creator. 

Lastly, what are the things you’re telling yourself that are holding you back from doing these things? Is it “I don’t have time?” Nobody has time. You have to make it happen. Or “I’ve always hated group work, therefore I’m not good at it?” Be aware of the words you’re telling yourself.

Happy Monday 🙂

 

HOW Live Conference

Earlier this month, I attended the HOW Live Conference in Boston, MA. It was full of interesting talks. Here are some highlights:

Sagi Haviv: Partner & Designer, Chermayeff & Geismar & Haviv

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The old State Farm logo was difficult to read and was in need of a modern take on it. However, when the firm proposed simplifying the pictogram, they received significant pushback from the CEO. Haviv was told that they needed to keep the rounded square border.

In order to convince State Farm to ditch the rounded square border altogether, they put together a number of logos that had been redesigned recently. Then, they showed what the halfway point of those logos would be.

Screen Shot 2018-05-09 at 9.15.40 AM.pngThis convinced State Farm to go with the simplified three-oval approach.


 

Stephen Gates: Head of Design Transformation, LinkedIn; Creator of The Crazy One Podcast

Stephen talked about the importance of design in large companies and how to build trust and confidence in design.

He asked us:

  1. Can you express the value of your team beyond your work?
  2. What is your team’s identity outside of the company.
  3. Create a scalable ecosystem for design: As a design team, what are your set of beliefs?

He also talked about his framework for thinking about design environments inside a company:Screen Shot 2018-05-09 at 9.18.02 AM.pngScreen Shot 2018-05-09 at 9.18.35 AM.png

This helped to visualize an idea that I’d been personally trying to capture for a long time. It’s a handy tool to help you think about where your design team is and where it can go.


 

Daniel Pink: #1 New York Times Bestselling author

Daniel Pink spoke about the science of perfect timing. Using big data, he has developed principles for everyone to use for when to accomplish certain kinds of tasks.

Pink talks about how everyone has a chronotype.

15% are early birds, 20% are night owls and the rest are “third birds.” Most people see a peak, a trough and then a recovery in their day to day work performance.  
= People tend to perform better at the beginning of the day.

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He talked about using timing to work better and smarter. If you know that you have more energy at the beginning of the day, use it to do analytical work. Set time aside in the afternoon when you’re more sluggish to do administrative work.

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Itsuko Zenitani Ceramics

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Today, I visited the Arts and Crafts Cooperative in Berkeley, CA. Towards the back, I noticed a set of bowls that had really interesting glaze on it. The top was a glossy blue while the bottom had been textured to look like wood. It was one of those rare moments where I immediately felt that I had to tell the artist how awesome I thought this was. So, Itsuko Zenitani – map props. Your ceramics work is stunning.

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